Axcel Espinal

2017 Humano Seguros, Dominican Republic

Position: IT Support Intern

Duration: 3 months (February-April)

Key Responsibilities:

• Repairing hard drives, laptops and other hardware equipment.
• Setting up Windows OS to desktop computers and laptops.
• Installing Microsoft Office software to desktop computers and laptops.
• Setting up workstations for different employees, which included a desktop computer, a printer and a phone.

2021 Xolutech, Dominican Republic

Position: Web Developer

Duration: 5 months (February-June)

Key Responsibilities:

• Design and development of different web pages, using Wordpress and also with HTML, CSS and JavaScript.
• Creation of Power BI reports and dashboards.
• Development of diverse functionalities for Perfex CRM, a CodeIgniter software based on PHP.
• Setting up a BitBucket pipeline with FTP for a website.
• Integration of Firebase to gather and manipulate data on a sign up form on a website.
• Implementation of a mailing list using MailChimp.

2021 Newtech, Dominican Republic

Position: Quality Assurance Project Manager

Duration: 3 years (June 2021-Present)

Key Responsibilities:

• Design and execution of test plans to assure the quality of multiple systems within Verizon's sales flow, including Salesforce, using tools like qTest to document the test cases.
• Finding and reporting defects/bugs in different applications, using tools like JIRA to document said bugs.

2023 The Ksquare Group, Dominican Republic

Position: Salesforce Developer / Salesforce Marketing Cloud Consultant

Duration: 1 year, 2 months (March 2023-May 2024)

Key Responsibilities:

• Development of standard and custom solutions with Salesforce CRM using Apex triggers, Flows,  SOQL and SOSL.
• QA of custom Salesforce CRM apps and modules.
• User and permission management within Salesforce CRM.
• Creation of multiple reports within Salesforce CRM.
• Modeling and implementation of multiple customer journeys within Journey Builder.
• Creation of multiple Email messages within Email Studio.
• Solution Engineering for Marketing Cloud with multiple opportunities.

2017 Technical Baccalaureate in IT

Centro Educativo Las Américas, Dominican Republic

2019 Database Administrator

Fundación Carlos Slim

2020 Front-End Web Developer

Udemy

2021 Degree in Software Engineering

INTEC, Dominican Republic

Magna Cum Laude

2021 Functional Test Automation

NT Academy, Dominican Republic

2022 Salesforce Junior Developer

Instituto Tecnológico K-Square, Dominican Republic

2022 Salesforce Platform Developer I

Trailhead Platform