Laura Taveras Pantaleon

Recruiting and Human Resources expert offering over 7 years of management experience and development of high-performing teams through recruitment, training and organizational development.

Strong background in directing hiring practices, designing strategies and implementing them: as well as developing employee policies, leading employees to be more successful and working with the executive team to develop talent acquisition and retention goals.

Director: Talent Management, Culture and Marketing

• 12% monthly increase in the company's hire rate, having as a result a growth of 233% over a period of 14 months.
• Decrease in monthly attrition to 32% and the annualized 27%.
• Development and management of strategies that allowed defining the organizational culture of the entire company
• Creation, supervision and management of the Marketing department, managing to position the company's brand awareness to the 4th place within the Contact Center industry, in the city of Santiago.
• Development, implementation and management of multinational job fairs, managing to position the company in other cities of the country, fulfilling the strategic objectives of expansion.
• 34% increase in the daily number of applicants
• Implementation of job evaluation systems
• Implementation and development of the performance evaluation system by performance
• Creation and implementation of departmental policies and processes, managing to standardize the department and its management
• Creation and development of the Learning and Development system, to carry out the career and succession plans of the company.
• Creation and implementation of wellness strategies, for all employees where they could directly impact both the culture and the retention.
• Management and budget control of all subsystems in charge.
• Mentoring and development of the 12 people in charge, achieving their growth within the departmen

Universidad Abierta Para Adultos UAPA | Santiago De Los Caballeros 

Magister in Marketing/Market Management 

Universidad Abierta Para Adultos UAPA | Santiago De Los Caballeros 

Bachelor in Industrial Psychology

Pontifícia Universidad Católica Madre Y Maestra | Santiago De Los Caballeros 

Bachelor in Social Communicatio