
Patricia Sierra
Atención al Cliente / Soporte
Acerca de Patricia Sierra:
I'm a professional with 5 years of experience working in blend teams.
I can cover a huge range of solutions, including Quality, Audit, CSR, Virtual Assistance, Translation, others.
CRM
Ms office
VPN
Native Spanish
B1 English
Experiencia
Advisor Customer Service Chat, CONCENTRIX
2020 – 04/2023 | Santo Domingo, D.R.
Customer Support Email Tickets and Chat,
Mod Squad
2021 – 2022 | USA, Remote
Collector and Customer Service
Representative, KM 2 Solutions
2019 – 2020
Quality Assurance, Lead Pro
2017 – 2018
Santo Domingo, Dominican Republic
Educación
Administrative Support, Concentrix University
01/2023
Facing Virtual Team Challenges,
Concentrix University
01/2023
Essential Management Skills,
International Business Management Institute
2021
International Business, IBMI
2020
Data Privacy - Information And Cyber
Security, Concentrix University
2020
English Immersion Program, MESCYT
2017 | Santo Domingo, Dominican Republic