Sara Perez

FREELANCER

Administrativo

Santiago de los Caballeros, Santiago

Servicios ofrecidos

I am a Virtual Assistant with over seven years of experience as a manager in an administrative environment and four years as a customer service agent. I have developed a strong skill set in organization, problem-solving, and client relations. My prior ability is to handle administrative tasks efficiently while maintaining excellent customer interactions.

Throughout my career, I have worked extensively with Microsoft Excel, utilizing it for data management, reporting, and analysis to support business operations.

Virtual assistant

Client relations

Data management

Administrative support

Customer service

Reporting

Tarifa aproximada: USD$ 10 por hora

Experiencia

Results-driven professional with over seven years of experience in management and four years in customer service and administrative support. Skilled in managing teams, handling customer inquiries, and performing administrative tasks efficiently. Proficient in Microsoft Office, with strong organizational and communication abilities.

Work Experience:

Customer Service Representative & Administrative Assistant
Voice Team - November 2020 - April 2022

Provided exceptional customer service to resolve inquiries and complaints, maintaining a high level of customer satisfaction.

Managed schedules, handled correspondence, and assisted with daily office tasks.

Utilized Microsoft Office for data entry, report generation, and documentation.

Remote Virtual Assistant
Freelancer 2024 - currently

Supervised a team of administrative staff, ensuring smooth workflow and task completion.

Implemented process improvements to optimize office efficiency and customer service delivery.

Prepared financial reports, managed budgets, and maintained records using Excel and other tools.