Call Center Operations Manager - Santo Domingo, República Dominicana - Hired Experts

Descripción

This is a full-time on-site role for an Operations Manager at HIRED EXPERTS located in Santo Domingo.

The Operations Manager will be responsible for overseeing day-to-day operations, ensuring efficient processes, managing staff and resources, implementing strategies for productivity improvement, analyzing data and making data-driven decisions, and ensuring compliance with company policies and regulations.

Qualifications:
Strong leadership and management skills
Excellent problem-solving and decision-making abilities
Experience in operations management or a similar role
Ability to analyze data and derive meaningful insights
Good communication and interpersonal skills
Proficiency in project management
Attention to detail and organizational skills
Knowledge of industry regulations and compliance standards
Ability to work well under pressure