Call Center Sales Agent - Puerto Plata - Field of Tobacco

Descripción

Job Summary

We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team under the direct supervision of the Sales Supervisor. The ideal candidate will possess excellent communication skills, both written and verbal, and be able to effectively identify customer needs and respond to inquiries in a timely manner.

Key Responsibilities:

• Inbound and Outbound Calls: Make and receive calls to customers regarding their queries or concerns about goods and services offered by the company.
• Needs Identification: Identify customers' needs and preferences through effective communication.
• Timely Response: Respond to customer inquiries and concerns in a prompt and professional manner.

About the Role:

This is an exciting opportunity for a customer-focused individual who is passionate about delivering exceptional service. As a Customer Service Representative, you will play a critical role in building strong relationships with our customers and driving business growth.

What We Offer:

• Opportunity to Grow: Develop your skills and knowledge in a dynamic and supportive environment.
• Collaborative Team: Work closely with a talented team of professionals who share your passion for excellence.
• Competitive Compensation: Receive a competitive salary and benefits package that reflects your value to the organization.

Requirements:

• Excellent Communication Skills: Possess outstanding verbal and written communication skills.
• Problem-Solving Ability: Be able to analyze complex problems and develop effective solutions.
• Attention to Detail: Demonstrate high levels of attention to detail and accuracy in all aspects of your work.